Terms of Service

1. Use of the Website

You must be 18 or over to place orders.
Use our site lawfully and do not interfere with its functionality.

2. Orders and Payments

All orders are subject to availability and confirmation.
Prices are in GBP and include VAT where applicable.
Payment is processed securely via our payment gateway (e.g., Stripe, PayPal). You agree to provide accurate payment details.
Orders are non-refundable unless faulty or misdescribed, per UK consumer law.

3. Delivery

We aim to dispatch orders within 3-5 working days. Delivery times are estimates.
Risk transfers to you upon delivery.

4. Emails and Communications

We may send order updates and marketing emails (with your consent). You can unsubscribe anytime via the link in each email.
Emails are sent in compliance with the Privacy and Electronic Communications Regulations (PECR).

5. Intellectual Property

All content on drdankeown.com (e.g., text, images) is owned by us and protected by UK copyright law.

6. Limitation of Liability

We are not liable for indirect losses or those beyond our reasonable control (e.g., delivery delays).
Our total liability is limited to the price paid for your order.

7. Termination

We may suspend or terminate your access if you breach these terms.

8. Changes to Terms

We may update these terms; changes will be posted here with the updated date.

9. Governing Law

These terms are governed by UK law. Disputes will be handled in UK courts.

10. Contact Us

For questions or complaints, email dan@drdankeown.com or write to:
The Acupuncture Hospital
3 Nevill St
Tunbridge Wells TN2 5RU
England